Primanet

Mail Order

In today's modern and flexible trading environment, many companies are finding multiple routes to market (Wholesale, High Street, Retail, e-Commerce and Mail Order). The PrimaNet® Mail Order module has been developed to fulfil that requirement.

This Mail order module uses the same core products, stock and sales files as our other PrimaNet® modules. Customers may be identified as existing or prospective and new customers may be established 'on the fly'. Mailings and other marketing campaigns may be managed and Orders may be taken for products (with reference to source promotions/special price as required) and/or brochures. Payment is made in a secure, on-line environment and fulfilment is from the core PrimaNet® functionality.

Apparel

 

Key Benefits

  • Multi-channel stock management
  • Multi-channel sales analysis
  • Customer focused marketing
  • Easy customer add facility
  • Analysis of campaign effectiveness
  • Multi-measure sales performance - Demographic/Gender/Region/Product
  • Standard PrimaNet® interface

Key Features

  • Standard PrimaNet® integration
  • Customer email order confirmation
  • Customer add and update during sales order entry
  • Auto handling of postage/delivery/handling charge
  • Multiple delivery addresses
  • Integrated CRM
  • Campaign Management
  • Ability to recognise marketing campaigns/source of order
  • Promotions/Special price management
  • Secure payment environment
  • Multi-channel stock management
  • Integrated order fulfilment
  • Optional stock visibility of next available dates for out of stock items
  • Integrated, multi-channel sales analysis